ABOUT THE POSITION:
Adventure World offers a range of casual employment opportunities within our Ticketing & Guest Services Team during the 2022-23 Season.
Adventure World provides customer service, skills and experience training to apply to any career across a broad scope of park operations including:
- Greeting and welcoming guests when they first enter the park
- Answering enquiries and providing information on the products and services of the park
- Receiving and resolving queries from Guests
- Accepting payments, collecting and issuing tickets for park admission
- Selling season passes, park merchandise, park experiences and photography
You will be responsible for providing our guests with outstanding customer service and will:
- Be outgoing and enthusiastic
- Ideally have experience in working with and achieving sales targets
- Experience in merchandising is beneficial
- Demonstrate the ability to communicate effectively with a wide range of people from diverse backgrounds
- Ability to perform tasks in accordance with defined procedures
- Demonstrate Customer Service experience or communication skills in lieu of experience
- Have excellent personal presentation and grooming
- Provide a can-do attitude to learning and delivering a high standard of service
You will:
- Be available for pre-employment selection, training, weekends and public holidays
- Be eligible to work in Australia
- Be a minimum of 15 years of age by 13th November 2022
- Have a reliable form of transportation to and from Adventure World
- Ability to follow Adventure World policies and procedures
- Be willing to obtain a police clearance if requested
Essential Criteria:
School-aged team members:
- During school holiday periods: Available for a minimum of four (4) days per week
- During school term: Available for a minimum of one (1) day per week
University / TAFE / Adult Aged Team Members:
- 21st November – 26th February: Available for a minimum of four (4) days per week
Available to work:
- Occasional nights for exclusive events and AW Nights events between November & February.
- Some weekends & public holidays.
No planned absences of 5 days consecutively between December 26th 2022 and January 31st 2023